| Dear Colleagues,
I guess it is the first time I communicate on
non-software development matter... We have a translation department,
which conducts translations into Ukrainian and Russian since 1998,
we have started as a translation agency and keep this department
stable and growing so that we can alpha-test all our software
innovations in-house before releasing to translation community.
After this small introduction, the facts:
We have encountered 1st bad payer about
a year ago still they have handled the situation _professionally_.
We have been able to postpone the payment 30 days, then 60 days,
and eventually about 120 days but they have paid in the end and
answered communications. They have had some temporary problems
with their end client and sometimes it is understandable.
But Andrey Tchourakov is behaved like
a 2nd _totally_ unprofessional type of bad payer.
Our invoice of USD1589,15 dated 5 February
2005 is 60 days overdue now, Our invoice of USD358,50 dated
21 March 2005 is 16 days overdue now (these are for small jobs
which we have not invoiced for 2(!) years so that Andrey did not
have to pay bank fees)
and he continiously evades me - has not returned
my calls, e-mails, and faxes for 2 months:
- first some man (friend?) replied that he sleeps
and I asked (2 times) him to pass my message to Andrey inquiring
the status of invoices;
- then I left numerous messages on regular autoresponder
and autoresponder of cell phone (I guess I have spent some USD50
on phone calls), faxed and e-mailed Andrey;
- yesterday, by a lucky coincidence, Andrey
has answered the phone in person, but after hearing my voice,
disconnected and have switched to autoresponder again. That
is totally out of my understanding.
The details for future reference of translation
community are:
Andrey Tchourakov, General Manager, Pro-Lingua
Tel/fax: +1-604-944-9193
Cell: +1-604-512-6102
UK fax & voicemail: +44-870-127-4702
104-200 Westhill Place,
Port Moody, BC,
V3H 1V2
Canada
E-mails:
at@postman.ru
Andrey_tchourakov@shaw.ca
As far as I know he moved from Russia to Canada
2 years ago.
Andrey, it is time to become professional before
we go to court.
Best regards,
Vladimir.
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